Privacy Policy

Effective Date: May 23, 2025

This Privacy Policy explains what information is collected via The Reign LLC website located at www.thereignvenue.info, why it is collected, and how it is used.

The Reign LLC values your privacy. We do not share or sell your personal information to any third party. We do not participate in any form of SPAM and will never send unsolicited emails or text messages.

Information Collected Online

We collect information to better serve our clients, tailor marketing efforts, and provide relevant updates upon request. The types of information collected may include:

Name
Phone number
Email address
Home address
Areas of interest

This information is securely stored in a private database used exclusively by The Reign LLC. Access is restricted to designated Managers and is not shared externally.

We may contact clients via email or text message for account updates, promotions, or personalized communication based on their expressed interests. Consent for communication is obtained verbally during client interactions.

Clients can opt out at any time:

To stop receiving emails, click the “unsubscribe” link at the bottom of any email.
To stop receiving text messages, reply “STOP” to any message.

Updating Your Information

If you wish to update or correct any of your contact information (e.g., phone number, address, email), please contact Customer Service directly at:

203-516-0552

Terms and Conditions

Welcome to The Reign LLC, the premier destination for your event needs. By accessing or using our website www.thereignvenue.info or booking an event at our venue, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully.

1. General Information

The Reign LLC provides venue space for events, including but not limited to weddings, corporate functions, social gatherings, and private occasions. These Terms govern your use of our services and all agreements made between you (“Client,” “You,” “Your”) and The Reign LLC (“We,” “Us,” “Our”).

2. Booking and Reservations

• All reservations must be completed through our website or by contacting our sales team at 203-516-0552.

• A non-refundable deposit is required to confirm your booking. Specific payment terms and deposit amounts are outlined in your booking agreement.

3. Cancellation and Refund Policy

• If you need to cancel or reschedule your event, please refer to your specific booking agreement for our cancellation terms and any applicable fees.

4. Use of the Venue

• Clients agree to use the venue for its intended purpose and in compliance with all local laws and regulations.

• The Reign LLC reserves the right to deny access or terminate events for any unlawful, unsafe, or disruptive behavior.

• Smoking is strictly prohibited inside the venue.

5. Liability

• The Reign LLC is not responsible for any loss, injury, or damage incurred during your event unless caused by our negligence.

• Clients are responsible for any damage caused by themselves, their guests, or vendors.

• Clients agree to indemnify and hold The Reign LLC harmless from any claims or expenses resulting from their use of the venue.

6. Force Majeure

The Reign LLC shall not be liable for delays or failure to perform due to circumstances beyond our control, including natural disasters, pandemics, acts of government, labor disputes, or other force majeure events.

7. Intellectual Property

• All content on our website—including text, images, logos, and designs—is the property of The Reign LLC or its licensors. Use of any materials without written permission is prohibited.

• Trademarks and logos displayed on our website are owned by their respective holders.

8. Privacy & Data Collection

• By using our website or booking with us, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

• We respect your privacy and do not share your information with third parties without consent, unless required by law or necessary for our services.

9. SMS Terms & Conditions

By providing your phone number and opting in to receive SMS notifications, you agree to receive text messages from The Reign LLC regarding event details, updates, promotions, and related communications.

• Message Frequency: May vary based on your interactions with us.

• Standard Rates: Message and data rates may apply. Contact your mobile carrier for more information.

• Opt-Out: Reply “STOP” to any message to unsubscribe.

• Help: Reply “HELP” or call 203-516-0552 for assistance.

By opting in, you acknowledge and accept these SMS terms.

10. Governing Law

• These Terms are governed by the laws of the State of Connecticut.

• Any disputes shall be resolved in the courts of Milford, Connecticut.

11. Contact Information

For any questions about these Terms or your booking, please contact us at:

The Reign LLC

240 Naugatuck Avenue

Milford, CT 06460

203-516-0552

By using our website or booking an event, you acknowledge that you have read, understood, and agree to these Terms & Conditions.